Victorian employers: the psychological health regulations have been in force since 1 December 2025.

In force now for every Victorian employer

If WorkSafe walked in tomorrow, could you prove you've done enough?

Every Victorian employer must now identify and control risks like bullying, heavy workloads and customer aggression, and inspectors can require you to produce your records. Sentrawell gives you the staff check-in, risk register, policies and evidence to show you've acted.

Check my risk in 2 minutes See what's at stake

Free and takes 2 minutes
No obligation
Built in Victoria by a bakery owner

Preview of a Sentrawell Pulse staff check-in question on a phone, in front of a page from an evidence pack.

Hope isn't a compliance plan.

Find my gaps

The warning signs most owners miss

Each of these is a psychosocial risk. Left unmanaged, any one can turn into a complaint, a claim or an inspection.

Good staff resigning without a clear reason
More sick days, especially after busy periods
Tension or conflict between team members
Customers abusing staff, and nobody writing it down
People opening or closing on their own
Complaints "sorted out" with a chat but never recorded

Recognise even one? It's time to act.

Find my blind spots

What's at stake if you can't show what you've done

Maximum fine for a company

$1.8M+

For failing to provide a safe working environment, including a psychologically safe one. That's 9,000 penalty units. Individual employers face up to 1,800 penalty units.

Inspections and notices
WorkSafe inspectors can require you to produce documents and answer questions, and can issue notices ordering you to fix a breach.
Psychological injury claims
A mental injury claim can mean long time off work, a team under pressure and an impact on your WorkSafe premium.
Losing good people
Staff leave workplaces where problems aren't dealt with. Replacing them costs time, money and customers.

No records? No proof.

Get inspection-ready

Maximum penalties for breaching section 21 of the Occupational Health and Safety Act 2004 (Vic). Penalty unit values are indexed each financial year. General information, not legal advice.

Get inspection-ready in three steps

No consultants, no binders, no guesswork.

5 minutes
Ask
Staff answer a short anonymous check-in on their phone. No names, no awkward conversations.
Guided
Act
Pulse builds your risk register and suggests practical controls. You choose what to do and who owns it.
One tap
Prove
Record staff consultation, then create an evidence pack you can hand to an inspector.

Start with the free check

Three ways to close the gaps

Start where your risk is highest. Not sure where that is? Take the free check and find out in 2 minutes.

Psychosocial Policy Pack

Get your policies in writing

Best if you have nothing on paper yet.

Six plain-English policies and procedures
Bullying, harassment, aggression and working alone covered
Victoria and national editions

Get the policy pack

Limited to 100 founding businesses

Sentrawell Pulse

Find the risks and keep the proof

Best if you're not sure what's really happening in your team.

Anonymous 5-minute staff check-ins
A risk register built for you
An evidence pack in one tap

Claim a founding spot

Sentrawell Protect

Have an expert keep you on track

Best if you'd rather hand it to someone.

Quarterly risk reviews
Policy updates when the law changes
A yearly mock inspection
Priority help when a complaint lands

See how Protect works

Example page from a Sentrawell evidence pack, showing a risk summary and a risk matrix.

Proof, ready the moment they ask

When an inspector, insurer or auditor asks what you've done, hand over a clear record in minutes, not weeks.

Check-in results and risk ratings
Controls and action plan
Staff consultation record
Management sign-off page

Get inspection-ready

Posters don't count. Proof does.

Start my free check

Built by a business owner, not a big consultancy

Sentrawell was started by a bakery owner who has spent years writing procedures and building compliance systems for food businesses.

When the psychological health rules arrived, we wanted something practical that any business could use, from a single shop to a large workforce, so we built it.

Plain EnglishNo legal jargon. Written so a busy team can actually follow it.
Built for Victorian rulesAligned to the OHS Act and the Psychological Health Regulations 2025.
Anonymous by designStaff answer without names, so you hear what's really going on.
Made for any size businessFrom a single site to large teams, groups and franchises. No HR department needed.

Built for

Hospitality and food
Childcare and early learning
Aged and disability care
Trades and construction
Retail and franchises

Common questions

Can't find your answer? Get in touch

What are the penalties for not managing psychological risks?

In Victoria, failing to provide and maintain a safe working environment, which includes psychological health, carries maximum penalties of 9,000 penalty units for a company and 1,800 penalty units for an individual under the Occupational Health and Safety Act 2004. Penalty unit values are indexed each year.

Can WorkSafe ask to see my records?

Yes. WorkSafe inspectors can require you to produce documents and answer questions. Clear records of your hazards, controls and staff consultation make that far easier.

Do the rules apply to my business?

Yes. In Victoria, the Occupational Health and Safety (Psychological Health) Regulations 2025 apply to all employers, whatever their size. Other states and territories have similar duties in their work health and safety regulations.

Is Sentrawell legal advice?

No. Sentrawell provides practical tools and templates. For complex legal matters, we'll refer you to a workplace lawyer.

Are Pulse check-ins anonymous?

Yes. Names aren't collected with answers, and results only appear once at least 3 people have responded, shown as totals rather than individual responses.

Do you work with businesses outside Victoria?

Yes. The policy pack has a national edition for the other states and territories, and Pulse works for any Australian business.

Is Pulse available now?

Pulse is opening to founding businesses first. Join the founding list and we'll email you when your spot is ready.