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Start the free checkWorkplace compliance, made practical
Psychosocial risk software that shows you what your team won't say.
Sentrawell builds practical compliance systems for Australian businesses. Pulse is our psychosocial risk software. It runs confidential staff check-ins, builds your psychosocial risk register, tracks the controls you put in place, records staff consultation, and produces inspection-ready evidence in one tap.
For Australian employers with 5 to 100 staff, in hospitality, retail, childcare, cleaning, trades and care.
- From $49 a month
- Half price for founding members
- Cancel anytime
Preview of a Sentrawell Pulse staff check-in question on a phone, in front of a page from an evidence pack.
What Sentrawell does
Four ways to work with us, from writing your policies and training your staff to buying the software or the templates on their own.
Done with you
Policy pack, set up with youThe done-with-you version of the policy pack. We write the policies around your business, train your staff on them, and keep the records that show it was done. From $1,200 a year plus a one-off setup fee.See the packagesSoftware only
Sentrawell PulseThe app on its own, set up by you. Risk check-ins, a risk register and inspection-ready evidence. From 82c a day for three months.See plans and pricingTemplates
HACCP food safetyProgram template, record sheets and audit checklist for manufacturers and wholesalers. From $1,295.See the HACCP suiteWritten for you
Custom procedures and manualsProcedures, manuals and policies written around how your business actually runs. Quoted per matter.Request a quoteIf you would rather we set it up with you
Instead of filling in the policy pack yourself, we write it around your business, train your staff on it and keep the records. Five steps, with a named person on our side throughout.
Discover needs
A call covering your industry, sites, shifts, workforce and what you already have.
Guided setup
We configure your organisation, roles, locations and reporting pathways.
Tailor and approve
You review the drafts and approve them. Nothing is issued until you sign it off.
Train and capture evidence
Staff are invited, trained, and their acknowledgements recorded.
Review and maintain
Scheduled reviews, updates when the law changes, and records that stay current.
Would rather do it yourself? The Psychosocial Policy Pack gives you the documents to fill in and roll out under your own steam. $790 one-off, no setup fee and no subscription.
You can't manage a risk you can't see.
Get startedThree ways this lands on your desk
Each one starts quietly. Each one is expensive by the time you hear about it.
A resignation you did not see coming
Nobody tells the boss first. The warning signs sit in workloads, rosters and who is carrying whom, and the first clear signal is a good person walking out.
A complaint, and 48 hours to get it right
Once a complaint is made, how you respond goes on the record. Without a written process those first two days are guesswork, and that is where employers come unstuck.
An inspector asking what you have done
Inspectors can require you to produce documents and answer questions. Having done the right thing is not the same as being able to prove it.
All three are cheaper to prevent. Much cheaper.
See plans and pricingSix problems Pulse solves
Every employer in Australia has to manage psychosocial risk. These are the six places it usually falls over.
“I don't know what's really going on.”
A confidential check-in every quarter tells you what people won't say in a team meeting, reported as totals you can act on.
“I don't know which problem to fix first.”
Every hazard is rated for likelihood and consequence, then sorted highest risk first, so the order is decided for you.
“I don't know what a good control looks like.”
Each risk comes with practical controls, starting with changing how work is done rather than adding another training session.
“Things get agreed then forgotten.”
Every action has an owner, a due date and a review date, so nothing quietly slips.
“We talk about it but never write it down.”
Consultation records are part of the routine, which matters because consulting staff is a legal requirement.
“If someone asked, I'd have nothing to show.”
One tap produces an evidence pack with your results, ratings, controls, action plan and sign-off page.
Three steps, then it runs
No consultants, no spreadsheets, no compliance jargon.
- 5 minutes
Ask
Your team answers a confidential check-in on their phones. You send one link.
- Guided
Act
Pulse builds your risk register and suggests practical controls. You choose what to do and who owns it.
- One tap
Prove
Record your team discussion, then create an evidence pack whenever you need it.
Everything in one place
Confidential check-in
Staff answer 14 short questions on their phone in about five minutes. You can see who has responded, and answers are reported as totals.
Your risk register, built for you
Answers become likelihood and consequence ratings, sorted highest risk first. No spreadsheets.
Practical controls
Suggested controls for each risk, starting with changing how work is done, not just more training.
Actions and owners
Assign who's responsible, set a due date, and get review dates based on each risk rating.
Consultation record
Log when you talked results through with your team, what they raised and what you agreed.
Evidence pack in one tap
A PDF with your results, ratings, controls, action plan, consultation record and a sign-off page.
Early warning
See the problem while it is still cheap to fix
Resignations, complaints and claims are lagging indicators. By the time they appear, the cause has usually been building for months. A quarterly check-in gives you leading indicators instead: which hazards are rising, in which teams, and whether last quarter's controls actually worked.
- Measured, not guessed. Every hazard is rated for likelihood and consequence, so the order of work is decided by the numbers.
- Tracked over time. Each quarter is compared with the last, so you can see whether a control worked or the risk is still climbing.
- Pinpointed. Results show where risk concentrates, by site, shift or team, rather than one score for the whole business.
- Documented as you go. The register, the actions and the consultation record build themselves while you work.
Example page from a Sentrawell evidence pack, showing a risk summary and a risk matrix.
The moment it pays for itself
An inspector calls. A staff member lodges a complaint. Your insurer asks what you have in place. That's when the last twelve months of check-ins stop being admin and start being your answer.
- Check-in results and risk ratings
- Controls and action plan, with owners and dates
- Staff consultation record
- Management sign-off page
Built for the risks in your industry
The hazards differ by trade. The duty to manage them doesn't.
What an unmanaged risk costs
Four consequences, in the order businesses usually meet them.
First
Turnover
People leave workplaces where problems are not dealt with, and replacing them costs time, money and customers.
Then
A claim
A psychological injury claim can mean long time off work, a team under pressure, and an impact on your WorkSafe premium.
Then
An inspection
Inspectors can require you to produce documents and answer questions, and can issue notices ordering you to fix a breach by a set date.
At worst
$1.8M+
Maximum fine for a company that fails to provide a safe working environment, including a psychologically safe one: 9,000 penalty units. Individual employers face up to 1,800 penalty units.
Maximum penalties under section 21 of the Occupational Health and Safety Act 2004 (Vic). Penalty unit values are indexed each financial year. General information, not legal advice.
The cheapest time to find a problem is now.
See plans and pricingWhat else could you do?
Three honest options, and what each one really costs.
Doing nothing
Free, until it isn't
- No idea what's building
- Nothing to show an inspector
- Problems surface as resignations or complaints
A consultant
Thousands per engagement
- A thorough report
- Out of date within months
- You pay again for the next review
Sentrawell Pulse
From $49 a month
- Check-ins every quarter, automatically
- Records that stay current
- Evidence ready whenever it's asked for
Founding member offer
Get set up before someone asks you to
Founding members pay half price for their first three months, and a direct line to us while we keep building. After three months you move to the normal price, and you can cancel any time.
100 of 100 founding spots left
Closes 31 December 2026, or when the spots are gone.
How many staff do you have?
Pick a size and we'll highlight the plan that fits.
Starter
Up to 15 staff
$24.50/month
Normally $49 a month
82c a day for three months
You save $73.50 over three months
- Confidential check-ins for your whole team
- Risk register and suggested controls
- Evidence pack whenever you need it
Team
Up to 50 staff
$64.50/month
Normally $129 a month
$2.15 a day for three months
You save $193.50 over three months
- Everything in Starter
- Multiple managers on one account
- Priority email support
Multi-site
Groups and franchises
$149.50/month
Normally $299 a month
$4.98 a day for three months
You save $448.50 over three months
- Everything in Team
- A register for each site
- Head office view across sites
Prices in AUD, based on a 30-day month. Founding pricing applies for the first three months, then the normal price. Cancel anytime. Your account opens as founding spots are activated, and we'll email you the moment yours is ready.
What each plan includes
Same system on every plan. The difference is team size, managers and sites.
| Feature | Starter | Team | Multi-site |
|---|---|---|---|
| Confidential staff check-ins | Yes | Yes | Yes |
| Psychosocial risk register | Yes | Yes | Per site |
| Suggested controls, owners and due dates | Yes | Yes | Yes |
| Consultation record | Yes | Yes | Yes |
| Evidence pack | Yes | Yes | Per site |
| Managers on the account | 1 | Several | Several, plus head office |
| Psychosocial Policy Pack | Sold separately | Sold separately | Sold separately |
| Support | Priority email | Priority email |
- $73.50 to $448.50Saved on your first three months, depending on plan
- Half priceFounding rate held for three months, then the normal monthly price
- No lock-inCancel any time, effective at the end of the period you have paid for
Not ready to pay yet?
Join the list instead
We'll email you when your spot is ready and when the founding offer is about to close. No payment, no obligation, and you can unsubscribe at any time.
Free to join
Join the founding list
You're on the list
We'll email you when your founding spot is ready, with everything you need to get started.
Questions about Pulse
Something else? Get in touch
Are the check-ins confidential?
Yes. You can see who has responded, so you know when everyone has had their say, but the results are reported as totals rather than as individual answers. Results only appear once at least three people have responded.
What if my team says something I don't want to hear?
Then you've found a risk early, while it's still cheap to fix. That's the whole point. Results focus on how work is organised, not on blaming people.
Does Pulse make me compliant?
No tool can promise that, and anyone who says otherwise is overselling. Pulse helps you identify risks, act on them and keep the evidence, which is what you're expected to be able to show.
How much of my time does it take?
The check-ins run themselves. Your part is reviewing the results and deciding what to change, which most owners do in a sitting each quarter.
What size business is it for?
Any size. Pulse works for a single site or a large workforce, with plans for larger teams, groups and franchises.
When can I start?
Founding businesses are being brought on in stages. Join the list and we'll email you as soon as your spot is ready, with everything you need to get going.
Is this legal advice?
No. Pulse is a practical system, not legal advice. For complex matters such as a serious complaint, we'll point you to a workplace lawyer.
What happens after three months?
Your plan moves to the normal monthly price: $49, $129 or $299 depending on the plan. We email you before that happens, and you can cancel at any time.
How is it billed?
Monthly, by card, through our store. You'll get a receipt for every payment.
Can I change plans later?
Yes. If your team grows past a plan's limit, move up and we'll adjust the billing from the next cycle.
Can I cancel?
Yes, any time. Cancellation takes effect at the end of the period you've paid for, and you keep any evidence packs you've already created.
When does my account open?
Founding accounts are activated in stages. You'll get a confirmation email after payment, then your login as soon as your account is ready.
What's new
Changes to the rules, and to what we offer.
1 December 2025
Victoria's psychological health regulations took effectEvery Victorian employer must now identify psychosocial hazards, control the risks, consult staff and review what they have done.Open now
Founding spots for Sentrawell PulseHalf price for three months, from 82c a day. Closes 31 December 2026, or when the spots are gone.Available
HACCP food safety programs, three tiersProgram terogram, record sheets and audit checklist, written for your business, from $1,295. Complex operations quoted.
Not ready to commit?
Start with the free 3-minute check
See where your business stands and which gaps to close first. No payment, no obligation.
Built by a business owner, not a big consultancy
Sentrawell was started by a bakery owner who has spent years writing procedures and building compliance systems for food businesses.
When the psychological health rules arrived, we wanted something practical that any business could use, from a single shop to a large workforce, so we built it.
- Plain EnglishNo legal jargon. Written so a busy team can actually follow it.
- Built for Victorian rulesAligned to the OHS Act and the Psychological Health Regulations 2025.
- Anonymous by designStaff answer without names, so you hear what's really going on.
- Made for any size businessFrom a single site to large teams, groups and franchises. No HR department needed.
Built for
What Sentrawell does not do
Worth knowing before you buy, not after.
- Legal advice. For a complex matter we refer you to a workplace lawyer.
- Any guarantee of compliance, or of the outcome of an inspection, a claim or a court.
- Investigating complaints or incidents on your behalf.
- Emergency response. Nothing here replaces calling emergency services.
- Acting as your WHS representative with a regulator.
Sentrawell supports your compliance processes. It does not determine compliance. The free risk check is preliminary screening, not a formal WHS risk assessment.
Know where you stand. Keep the proof.
Founding spots close 31 December 2026. Join now and pay half price for three months, from 82c a day.
Food safety, a separate service
Run a food manufacturing business?
Food safety audits don't wait either. Get audit-ready with a HACCP-based food safety program written for your business, from $1,295.