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Tell us what you're dealing with
Questions about a product, a quote for custom work, or help with something you've bought. Fill in the form and we'll come back to you within one business day.
- We read it properlyEvery message comes to the founder, not a support queue.
- You hear back within one business dayUsually sooner. If it's urgent, say so in your message.
- We tell you honestly what would helpIncluding when the answer is something you can do yourself for nothing.
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Thanks, we've got it
We'll reply to the email address you gave us within one business day. If it's urgent, say so in your message and we'll get to it first.
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How can we help?
Not sure what to write? Pick one and we'll start it for you.
Business details
Hours
Monday to Friday, 9am to 5pm AEST
Where we are
Victoria, Australia. We work with businesses Australia-wide.
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Before you write
A few things people usually ask.
How quickly will I hear back?
Within one business day, usually sooner. We're in Victoria, so allow for the time difference if you're in Western Australia.
I've bought a product and can't find my download.
Check your email, including junk, for the download link. If it hasn't arrived, message us with the email address you used at checkout and we'll resend it.
Can we talk on the phone?
Yes. Leave your number in the form with a couple of times that suit, and we'll call you.
Do you charge for the first conversation?
No. The first call is free and there's no obligation.
Or find what you need now
Most questions are answered on these pages. If yours isn't, write to us and we'll answer it.